Terms of service
Welcome to DuneDrift. These Terms of Service govern your use of our website and the purchase of products from our store. By visiting our website or placing an order, you agree to follow these Terms.
1. About DuneDrift
DuneDrift is a beach-inspired lifestyle store offering products related to coastal living, travel, fashion, accessories, home décor, and beach-themed essentials.
Throughout the site, the terms “we,” “us,” and “our” refer to DuneDrift. The terms “you” and “your” refer to the customer, visitor, or user of our website.
2. Use of Our Website
By using our website, you confirm that you are at least the age of majority in your location or that you are using the website with permission from a parent or guardian.
You agree not to use our website for any illegal, harmful, fraudulent, or unauthorized purpose. You must not attempt to damage, hack, disrupt, or misuse our website, services, or payment systems.
3. Products and Services
We try our best to display product images, colors, descriptions, prices, and details as accurately as possible. However, actual product colors may vary slightly due to screen settings, lighting, or photography.
We reserve the right to update, modify, discontinue, or limit the availability of any product at any time without prior notice.
4. Pricing and Payments
All prices listed on our website are shown in the currency displayed at checkout. Prices may change without notice.
Payment must be completed at the time of purchase. We use secure third-party payment providers to process transactions. We do not store your full payment card details on our website.
5. Orders
After placing an order, you may receive an order confirmation by email or SMS. This confirmation does not guarantee acceptance of the order.
We reserve the right to refuse, cancel, or limit any order if we believe it may be fraudulent, incorrect, unavailable, or in violation of these Terms.
If your order is cancelled after payment, we will issue a refund according to our refund process.
6. Shipping and Delivery
Shipping times are estimated and may vary depending on your location, courier service, product availability, weather conditions, customs clearance, or other delays beyond our control.
DuneDrift is not responsible for delays caused by courier companies, incorrect addresses, customs, or events outside our control.
Please provide accurate shipping details at checkout. We are not responsible for lost or delayed orders caused by incorrect or incomplete customer information.
7. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are handled according to our Return & Refund Policy.
Products must be returned in their original condition, unused, undamaged, and with original packaging where applicable.
Certain items may not be eligible for return due to hygiene, customisation, sale status, or other product-specific reasons.
8. Customer Information
You agree to provide accurate, complete, and updated information when placing an order or contacting us.
We handle your personal information according to our Privacy Policy.
9. Intellectual Property
All content on the DuneDrift website, including the logo, brand name, images, graphics, text, design elements, product content, and layout, is owned by or licensed to DuneDrift.
You may not copy, reproduce, sell, modify, distribute, or use our content without written permission.
10. Third-Party Links
Our website may contain links to third-party websites, apps, payment gateways, courier services, or other platforms.
We are not responsible for the content, policies, actions, or services of third-party websites. Please review their terms and policies before using them.
11. Errors and Inaccuracies
Sometimes our website may contain errors related to product descriptions, pricing, availability, shipping details, offers, or images.
We reserve the right to correct any errors, update information, or cancel orders if any information is inaccurate, even after an order has been placed.
12. Limitation of Liability
DuneDrift is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.
Our total liability for any claim related to your order will not exceed the amount paid by you for that specific order.
13. Prohibited Activities
You agree not to:
- Use our website for illegal or harmful activities
- Copy or misuse our brand content
- Upload viruses, malware, or harmful code
- Attempt to gain unauthorized access to our systems
- Provide false information
- Interfere with website security or performance
- Use our products or services for unlawful purposes
14. Changes to Terms
We may update these Terms of Service at any time. Updated terms will be posted on this page with a revised “Last Updated” date.
Your continued use of our website after changes are posted means you accept the updated Terms.
15. Governing Law
These Terms shall be governed by and interpreted according to the laws applicable in your business location.
Any disputes will be handled according to the applicable local laws and jurisdiction.